Best Package Management Software
Compare package management systems for apartments: smart lockers, access-controlled package rooms, lockerless software and offsite delivery services with resident notifications.
9 Package Management solutions compared
by Expedibox
Expedibox offers a network of smart lockers in Quebec cities, providing secure, state-of-the-art solutions for package delivery.
2 reviews
by Package Zen
Package Zen offers effortless package management software for various properties, streamlining delivery logging and notifications.
2 reviews
by AirLocker
AirLocker, founded in 2013, provides smart locker solutions for various market applications including last-mile delivery.
1 review
by Luxer One
Luxer One delivers smart locker-based package management across industries, 14+ years, millions of deliveries, streamlining, securing, and simplifying how organizations receive goods.
1 review
Parcel Pending by Quadient provides smart locker solutions for residential, commercial, retail, and university properties, securing over 100 million deliveries and simplifying last-mile logistics.
1 review
Package Concierge builds integrated smart lockers and access-controlled package room solutions for multifamily and retail, U.S.-made with proprietary software to secure and simplify deliveries.
2 reviews
by HelloPackage
HelloPackage provides a patent-pending, lockerless package management system for multifamily properties that's more efficient and cost-effective than existing solutions.
No reviews yet
by Fetch
Fetch makes apartment package delivery convenient and reliable by moving packages offsite and coordinating direct resident delivery, supporting 385K homes across 25+ U.S. markets.
No reviews yet
No reviews yet
What package management systems do
Package systems solve the daily flood of deliveries at apartment communities: smart lockers, access-controlled package rooms with cameras and scanning, lockerless software that logs and notifies residents, and offsite models that hold packages and deliver to the door on the resident's schedule. The right choice depends on volume, space, staffing and whether the community wants staff out of the package business entirely.
Who should buy one
Mid- and high-rise communities with hundreds of daily deliveries, communities with limited front-desk staff, and any property where package theft or lobby clutter has become a resident complaint. Garden-style communities often start with package rooms or lockerless software.
How to choose
- Model. Lockers (secure, space-intensive, capacity limits), package rooms (flexible, need access control and cameras), lockerless software (low cost, relies on staff or carrier scanning), or offsite (no on-site space, per-package cost).
- Carrier access and compliance. How carriers deliver without staff, oversized package handling, and theft prevention.
- Resident experience. Notifications, pickup codes, integration with the resident app and access control.
- Capacity planning. Peak-season volume, locker sizes and overflow procedures.
- Costs. Hardware and installation, software per unit per month, or per-package fees for offsite models; some vendors offer resident-paid options.
Vendors listed in this category
Luxer One, Parcel Pending by Quadient and Package Concierge provide smart lockers and access-controlled package room solutions widely used in multifamily. AirLocker and Expedibox supply smart lockers (Expedibox in Quebec). HelloPackage offers a lockerless package management system; Package Zen provides package management software for multiple property types; ELEVATE Package Room provides package room control. Fetch runs an offsite model that receives packages at its facility and delivers to residents' doors.
Implementation notes
Count deliveries for two weeks before sizing a system, including peak season. Decide the policy for oversized items and perishables. Integrate pickup notifications with your resident app and access control so residents have one place to look.
Frequently asked questions
Lockers or a package room? Lockers are the most secure and self-service; package rooms handle volume and oversized items better and cost less in hardware. Many communities use both.
What is lockerless package management? Software that logs deliveries and notifies residents without physical lockers, relying on staff or carrier scans; it is the lowest-cost option but depends on process discipline.
How does offsite package delivery work? Carriers deliver to the vendor's facility; residents schedule delivery to their door through an app, and the community handles no packages.
Do package systems integrate with the resident app? Most offer notifications and integrations with resident apps and access control; check each profile.
What does a package system cost? Hardware plus software per unit per month, or per-package fees for offsite services; request pricing on the vendor profiles.